Welcome, and thank you for visiting the MOORI Webstore. Please take a moment to carefully review the Privacy Policy (“Privacy Policy”) outlined in this document. By using this Webstore, you acknowledge that you have read and accepted the terms and conditions stated herein.
- By continuing to use this Webstore, you confirm that you have understood the terms of the Privacy Policy and consent to the processing of your personal information as described. Please note that we may update the Privacy Policy at any time without prior notice. If you do not agree with any part of these terms and conditions, we kindly ask you to refrain from using the Webstore.
- This Privacy Policy outlines the terms and conditions regarding your personal information and is governed by the Personal Data Protection Act 2010 (“PDPA 2010”). It serves as a notice to inform you of the purposes for which your data is collected and how it is processed. We encourage you to review this Privacy Policy to understand your rights regarding your personal information and to make an informed decision when providing your consent.
1.1. Purpose
To enhance and optimize the services provided through the Webstore, Moori may collect, use, disclose, and/or process your personal information for the following purposes:
1.1.1. To create and manage your membership account.
1.1.2. To process your product purchases.
1.1.3. To manage and maintain your relationship with Moori.
1.1.4. To address and respond to your inquiries through the Webstore.
1.1.5. To communicate with you regarding service-related updates, recommendations, promotions, and offers.
1.1.6. To recover any outstanding amounts owed to Moori.
1.1.7. To ensure security and verify transactions, as well as to prevent, detect, and investigate any fraudulent activities, misconduct, or unlawful actions related to your account or any other relevant matter, with or without suspicion.
1.1.8. To manage Moori’s infrastructure and business operations, and ensure compliance with any legal requirements or internal policies and procedures, including those related to auditing, finance and accounting, billing and collections, IT systems, data and website hosting, training, testing, business continuity, and records, document, and print management.
1.1.9. If you provide consent by registering or participating in any contest, lucky draw, campaign, promotion, event, survey, or questionnaire, we may use your personal information to administer and facilitate such activities. Some of these activities may have additional terms and conditions that explain how we use and disclose your personal information, and we recommend reading them carefully.
1.2. Collection
1.2.1. When you register and create an account with Moori, we may collect various types of personal information from you, including but not limited to the following:
a) Name
b) NRIC
c) Gender
d) Postal address
e) Telephone number (home, mobile, office)
f) Email address
1.2.2. During your use of our services, Moori may automatically collect data to improve the quality of the services and tailor your user experience. This data may include, but is not limited to:
a) Log Information – such as your IP address, browser or device configuration, and the date and time of access.
b) Cookies – small text files stored on your computer that provide us with information about your online interactions with our website.
2. DISCLOSURE
2.1. Moori may need to disclose your personal information to certain third parties, both within and outside of Malaysia, for the purposes outlined above. By using the Webstore, you acknowledge and agree that Moori may disclose your personal information to the following third parties (whether located in Malaysia or abroad):
2.1.1. Moori’s affiliates, business partners, or related companies, and between each of them.
2.1.2. Third-party service providers or agents of Moori (or its affiliates, business partners, or related companies), including but not limited to those offering administrative, telecommunications, IT, payment processing, security clearing, marketing, call center, data processing, and other services related to the operation of the business.
2.1.3. External service or product providers that offer services or products through Moori.
2.1.4. Moori’s auditors and professional advisors, including solicitors.
2.1.5. Any entity to whom Moori is legally obligated to disclose information under applicable laws or regulations, including any requirements from regulatory authorities.
2.1.6. Any individual or entity to whom disclosure is permitted or required by law or statutory provisions.
2.1.7. Any permitted assigns of Moori.
2.1.8. Moori’s successors in title.
2.1.9. Any local or international regulatory bodies, government agencies, statutory boards, ministries, departments, or other government entities and their officials.
3. RIGHTS OF USERS
To the extent allowed by applicable law, you have the following rights:
3.1. You have the right to access the personal information that Moori holds about you. If any of your data is inaccurate, incomplete, misleading, or outdated, you can request that it be corrected through the customer dashboard, where you can also update your profile.
3.2. You have the right to withdraw your consent to the processing of your personal information at any time by sending a written notice to Moori, in accordance with the PDPA 2010. However, please note that withdrawing consent may impact Moori’s ability to provide you with certain services and products, depending on the nature and scope of your withdrawal.
3.3. You understand that some personal information may be exempt from your access and correction rights, in accordance with local data protection laws. Should you need further assistance in accessing or correcting your personal information, you may contact Moori at ________________.
4. SECURITY
Moori is committed to ensuring that your personal information is used exclusively for the intended purposes. We take steps to restrict access to your data, limiting disclosure to authorized personnel, directors, or third parties on a strictly need-to-know basis as outlined in Clause 2.
5. RETENTION
5.1. Moori will not retain your personal information longer than necessary to fulfill the purposes for which it was collected. Once your information is no longer required, it will be securely destroyed or permanently deleted, in compliance with Moori’s legal and regulatory obligations.
6. MISCELLANEOUS
6.1. For clarification, in cases where Malaysian personal information protection laws permit Moori to collect, use, or disclose your personal information without your consent, such provisions will continue to apply.
6.2. Moori reserves the right, at its sole discretion, to modify, update, or remove any part or all of this Privacy Policy at any time, without prior notice.
6.3. You are encouraged to regularly review the Privacy Policy on the Webstore for any changes. The updated Privacy Policy will be published on the Webstore and will replace any previous versions.
